HorsyHosting (“we,” “our,” or “us”) is committed to providing you with reliable hosting services. If you need to cancel your hosting services, please follow the guidelines outlined in this Cancellation Policy.
1. Cancellation Process
To request the cancellation of your hosting services, please contact our customer support team at [contact email] or through our customer portal. You may be required to provide specific account information to verify your identity.
2. Refund Eligibility
Refunds for cancelled services will be processed according to our Refund Policy. Please refer to our Refund Policy for details regarding the refund process and eligibility.
3. Cancellation Fees
Cancellation fees may apply in certain situations. Any applicable cancellation fees will be outlined in your hosting plan’s terms and conditions.
4. Post-Cancellation Access
Upon cancellation, you may lose access to our services and your data. Please ensure you have backup copies of any data you wish to retain.
5. Termination for Violations
HorsyHosting reserves the right to terminate services without notice if you violate our Terms of Service or Acceptable Use Policy.
6. Changes to this Policy
We may update this Cancellation Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
7. Contact Information
If you have any questions or concerns regarding this Cancellation Policy, please contact us at support@horsyhosting.com.